Privacy Policy
Last updated: August 2026
Pro Piano (“we,” “us,” or “our”) operates propiano.com. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Contact and quote forms — When you request a quote for piano rental, moving, tuning, or storage, we collect the information you provide, such as your name, email address, phone number, and details about your piano or service needs.
- Order and account information — If you make a purchase or create an account through our site, we collect billing and shipping details necessary to process that transaction.
- Automatically collected data — Like most websites, we collect standard technical information (IP address, browser type, pages visited) through cookies and similar technologies.
Cookies and Tracking
We use the following third-party services, which may set cookies or collect data when you visit our site:
- Google Tag Manager — for site analytics and tag management.
- Jetpack (WordPress.com Stats) — for basic visitor analytics.
- Reddit Ads and Snapchat Ads — for measuring the effectiveness of our advertising on those platforms.
You can control cookies through your browser settings, though disabling them may affect site functionality.
How We Use Your Information
We use the information collected to respond to quote requests, process orders, improve our services, and, where applicable, measure advertising performance.
Sharing Your Information
We do not sell your personal information. We share information only with service providers who help us operate the site (e.g., payment processing, hosting, analytics) and only as needed to provide our services.
Data Retention
We retain information for as long as needed to fulfill the purposes described above, or as required by law.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact us at ricard@propiano.com.
Contact Us
Questions about this policy can be directed to ricard@propiano.com, or by phone to any of our locations listed on our Contact page.